Patients and Caregivers

Individualized approach to care

We incorporate the needs of you and your caregivers by utilizing an individualized approach to your care.

At the UCSF Advanced Heart Failure Comprehensive Care Center, patients and their families receive thorough, compassionate and supportive care that is built on a foundation of education to guide them through their heart failure journey.

Expertise when it matters most 

UCSF Medical Center has again been named one of the country’s top hospitals for patient care and safety, appearing on the national Honor Roll in U.S. News & World Report’s Best Hospitals rankings for 2024-2025.

Complete Heart Failure care with compassion

As a patient and a family member or caregiver, you can expect to receive: 

Expert care

High-quality, specialized medical attention from a team of experienced professionals who provide personalized treatment plans and up-to-date information about advanced heart failure treatment and transplant options. 

Clear communication

Transparent and thorough explanations about diagnosis, treatment options, and prognosis.  as well as clear communication about procedures, potential risks, and the expected outcomes. 

Emotional support

Compassionate care that addresses the emotional and psychological challenges of managing heart failure or undergoing a transplant. Support from our team of social workers is critical during this time of your health journey. 

Family involvement

Engagement of family members in the care process, including education about the condition, involvement in decision-making, and support for their role in your care and recovery. 

Coordination of care

Seamless integration of various services, including medical, nursing, and rehabilitation, with coordinated efforts to streamline appointments and ensure continuity of care. Telehealth video appointments are available for your convenience   

Education and resources

Access to educational materials and resources to help understand the condition, manage treatment, and navigate the recovery process effectively. 

Follow-up and support

Robust follow-up care and support to monitor progress, address complications, and provide ongoing guidance and reassurance throughout the process. 

Overall, you and your family can expect a holistic and supportive experience that, not only addresses your medical needs but also considers your emotional well-being and practical aspects of care.